Are Tickets Refundable?
No. All tickets sales are final and non-refundable. Please note that Robert Mondavi Winery and Eventbrite are NOT responsible for lost or stolen tickets. Tickets are required for children and adults of all ages. Please kindly consider others when deciding to bring small children to the show. All artists and times are subject to change without notice.
What time do the doors open?
The doors open at 5pm or once the artist has completed sound check. We must wait until sound check ends prior to guests being allowed to enter the venue. We do not allow pre-placing of blankets or chairs. For those guests with special needs please refer to question #11.
What are the different ticket levels? General Admission Ticket – Guests provide their own low beach chair or blanket to sit on the lawn. Lawn beach chairs are defined as having a seat no tall than 12" from the ground and the back must be no higher than 35" from the ground. NO HIGH BACK CHAIRS WILL BE ALLOWED INTO VENUE. Maximum cooler size 18"H x 24"W x 13" D. Seating is in the direct sun until sunset; sunscreen is encouraged.
Reserve Patio Seating Ticket - A small section on our patio located adjacent to our Vineyard Room where we provide you a regular chair (20"W X 24"D X 32"H X 17" SH). Row and seat numbers are not given at the time of purchase and are assigned by our venue on time and day of purchase. You will be provided your seat assignment upon arrival by one of our patio seating attendants. Maximum cooler size 18"H X 24"W X 13" D. Seating is in the direct sun until sunset; sunscreen is encouraged.
Reserve Lawn Tickets –A small intimate section of the lawn in front of the stage where we provide a low beach chair. Row and seat numbers are not given at the time of purchase and are assigned by our venue based on time and day of purchase. You will be provided your seat assignment upon arrival by one of our reserve attendants. The low beach chairs are 10.5" off the ground, the seat is 15" D X 16 ¼" W, armrests are 17 ¾" apart and the height of the back is 27", suggested weight limit 250 lbs. Maximum cooler size 18"H x 24"W x 13" D. Seating is in the direct sun until sunset; sunscreen is encouraged.
Dinner Ticket – dining at the edge of the To Kalon vineyard you will enjoy a stand up wine reception in our cellar. The reception begins at 5:00pm and ends at 5:45pm at which point guests are escorted to the concert venue to sit among the vineyard to enjoy a family style dinner prepared by our in-house chef. Dinner includes Robert Mondavi Winery wines. Dinner is served family style from 6:00-7:00pm. Guests should plan to arrive no later than 5:45pm for dinner. Your seating assignment will be provided upon arrival at check in. Please note: Dinner seating includes wine with the ticket; it is not necessary to purchase a separate wine/ice bucket.
With Patio Seating, Reserve Lawn Seating and Dinner Seating: There is no guarantee of sitting with your group if the tickets are purchased separately.
How do I receive my tickets?
Tickets may be purchased online through Eventbrite 7 days a week, 24 hours a day. You can choose to print tickets at home, have them mailed to you, or show your ticket at the door via your mobile phone. All tickets are charged a service fee based on amount of tickets purchased. For tickets to individual concerts please see our Performers page.
Please note that Robert Mondavi Winery and Eventbrite are NOT responsible for lost or stolen tickets. Tickets are required for children and adults of all ages. Please kindly consider others when deciding to bring small children to the show. All tickets sales are final and non refundable. All artists and times are subject to change without notice.
The venue is outdoors, the series is rain or shine.
What is allowed vs. not allowed to bring into the venue? Allowed: Guests may bring in food, non-alcoholic beverages and small coolers - coolers not to exceed 18"H X 24"W X 13"D and are subject to inspection. Dinner concert ticket packages are available.
Not allowed: Tables, lounge chairs, regular height chairs, alcoholic beverages, pets, barbecues, cameras, video or audio equipment.
Can I bring in food or are there any food vendors on site?
You are allowed to bring food and non-alcoholic beverages into the venue. Coolers are subject to inspection. Dinner concert ticket packages are available. Concessions will be available inside the venue including Ben & Jerry's, the Vintage Sweet Shoppe and Off the Grid (select vendors). All food is subject to availability.
What if I have special needs? (Accessible Seating)
Special needs seats are available at all price levels. Please call for information: 1-888-RMW-JAZZ (5299) or e-mail: email@example.com.
What is the weather like during the concerts?
Our concerts take place outside and we can experience temperatures ranging from 80 to 100
degrees F. Days can be warm but it can cool off as the sun goes down so we recommend that you bring a
light jacket or sweater. For more up to date weather information please visit www.weather.com.
Do you have lodging recommendations for staying in the Napa Valley?
The Robert Mondavi Winery is located in the city of Oakville, California. There is lodging available in the surrounding areas: Napa, Yountville and St. Helena.
Do you have transportation recommendations?
For safety and enjoyment for everyone we highly encourage using outside transportation. For all transportation needs contact Pure Luxury transportation. They provide a wide variety of options from car service to limo to large busses for your groups. To book transportation visit the Pure Luxury website or call toll free 800-626-5466. When booking your transportation mention Robert Mondavi Winery for preferred pricing.
Smoking is prohibited throughout the concert venue except in designated areas. If behavior of concert attendees adversely affects any other party's enjoyment of the show, or is determined to be unsafe, the attendees in question will be asked to leave. The view and opinions expressed by artists do not necessarily represent the views and opinions of Robert Mondavi Winery.