Shipping Information & State Restrictions
States We Ship To
Robert Mondavi Winery is licensed to ship wine to the following states:
Alaska, California, Colorado, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oregon, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
Shipping Methods and Costs
Shipping charges are calculated when you check out. Shipping total includes product-handling costs. Shipping carrier is determined by the warehouse based upon shipping destination (unless you are a wine club member and have made other arrangements for your club shipments).
Orders placed by 5:00 PM Pacific Time will ship the next business day, pending compliance and credit card verification. Express shipping is not available for Saturday or Sunday deliveries. Robert Mondavi Winery does not ship on major holidays or weekends. Additionally, in cases of extreme weather conditions (i.e., heat and/or cold), Robert Mondavi Winery reserves the right to delay the release of shipments to ensure the highest quality of products at the time of arrival.
Standard delivery will arrive within 7 to 10 days, following compliance and credit card authorization. Delivery occurs Monday through Friday, excluding holidays. State laws prohibit our shipping wine to hotels, motels or licensed beverage facilities outside of California
Unfortunately, we cannot ship alcohol to PO Boxes or APO/FPO addresses
If you have any questions about your order, please email Customer Service or call us at: 888.766.6328.
All wine shipments require a signature for receipt. Signatures must be obtained from individuals over the age of 21 years.
Tracking Your Shipment
Where online tracking is available, the tracking link is included in your "Shipment Confirmation" e-mail. If you think your order is late, please note that: Compliance verification and credit card authorization must be received prior to processing. Tracking may take up to two business days to appear in our system due to delays in receiving information from carriers.
Out of Stock Items and Substitutions
While we continually monitor inventory to ensure our website's accuracy, there are occasions when certain vintages sell out or simply are no longer available. When that occurs, our Wine Specialists will replace the wine with a comparable vintage or varietals. Please call customer service at 800.498.9463 for assistance.
Bottle Limits and Availability
In some instances, state laws regulate product availability and/or wine purchase limitations. Working within state and local laws may prevent our ability to fulfill your order requests.
Credit Card Refunds
Upon receiving your returned shipment, we will process a refund to the credit card used at time of purchase. Please allow 1-2 billing cycles for the refund to appear on your statement. Canceled and/or returned orders are subject to a 25% restocking fee.
For information on our policies, please see our Returns and Cancellations page.
*Offer valid until 11:59pm PDT, June 1, 2016, online only. Must use code MEMORIAL at checkout to receive 30% discount and shipping included. Shipping included valid when ground shipping method is selected, on purchases of 12 bottles or more. Star Shipping Members receive complimentary ground shipping on orders of $49 or more. Please note that the Robert Mondavi Winery Oakville Cabernet Sauvignon, Robert Mondavi Winery Cabernet Sauvignon Reserve, Robert Mondavi Winery To Kalon Cabernet Sauvignon, and Robert Mondavi Winery I Block Fume Blanc are excluded from this offer. Ground shipping not available to residents of AK and HI. Residents of AK and HI may call in for a special discount on 2 day shipping. Does not combine with other offers including wine club discount. Other exclusions may apply. Not valid on previously placed orders.
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